Thunder Bay Hydro Contact Information

Main Switchboard: (807) 343-1111

Hours
Monday through Friday
8:30 am to 5:00 pm

After Hours Emergency
To report power outages and line problems within the City of Thunder Bay only after 5:00 pm and on weekends:

Operations Centre Control Room
(807) 343-1002

Electricity Customers outside the city of Thunder Bay are serviced by Hydro One.

Customer Service
Phone: (807) 343-1131  Fax: (807) 343-1044
Email:

Feedback and Comments

For questions or concerns that are not directly related to your account, please use our online form. Please do not provide confidential information online as this form is sent via email servers.

Administration Offices
Thunder Bay Hydro
34 North Cumberland Street
Thunder Bay, Ontario
P7A 4L4

Telephone: (807) 343-1111

Power Systems Building
37 Front Street
Thunder Bay, Ontario
P7A 8B2

Telephone: (807) 343-1176

Management

Contact information for Senior Management positions are available on the Departments Page.

 

 

This page last updated 2009-09-30.