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Go PaperlessElectronic Statement Service

Receive your bill via email!

Thunder Bay Hydro is now offering an Electronic Statement Service (ESS).

  • Stop having paper statements sent to you through the mail.
  • Receive your statement in the form of a pdf file attachment sent to your email address.

Its easy to sign up!

  1. You need to have an active email address already in place.
  2. Ensure that you have pdf reader software on your computer.
    Adobe provides this software for free.
    Get Adobe Download the latest version of Adobe Reader.
  3. Have a recent Thunder Bay Hydro Statement in front of you when you are ready to sign up.
  4. Provide your account and validation information on our online form.

Don't forget to check for Bill inserts!

  • Once you receive electronic statements, you will not get the inserts that might normally come with your Hydro bill.
  • Don't miss hearing about changes in the industry, upcoming contests, rebates or other news.
  • Within each statement notification you will see a link to Current Ads and Announcements. Use that link when you receive your electronic statement to see Customer Communications that would normally have come with a paper bill.

Are you ready to sign up?

This button will open the form to sign up for ESS

 

 

Also known as electronic bill, ebilling, online billing, paperless billing, e bill, epost, account options, no mail option, electricity bill.

This page last updated 2013-05-21.

2013 ESS Customer Contest

Enter to Win Button

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34 Cumberland Street North Thunder Bay, ON P7A 4L4 • Tel: 1-807-343-1111

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