
Report a Problem
Electricity in its place can be managed safely. But power lines pack a powerful and deadly punch when they are out of place. Let us know if you see
- Power lines down
- A damaged hydro pole
- Sparks or Fires around power lines
- No electricity
During the Day Call Customer Service
Phone: (807) 343-1131 Fax: (807) 343-1044
Email:
After Hours Emergency
To report power outages and line problems within the City of Thunder Bay only after 5:00 pm and on weekends:
Operations Centre Control Room
(807) 343-1002
Electricity Customers outside the city of Thunder Bay are serviced by Hydro One.
This page last updated 2009-09-30.






