Report a Problem

Electricity in its place can be managed safely. But power lines pack a powerful and deadly punch when they are out of place. Let us know if you see

1. Power lines down
2. A damaged hydro pole
3. Sparks or Fires around power lines
4. No electricity

During the Day Call Customer Service
Phone: (807) 343-1131  Fax: (807) 343-1044
Email:

After Hours Emergency
To report power outages and line problems within the City of Thunder Bay only after 5:00 pm and on weekends:

Operations Centre Control Room
(807) 343-1002

Electricity Customers outside the city of Thunder Bay are serviced by Hydro One.

Scheduled Power Outages

This page last updated 2009-09-30.