Thunder Bay Hydro Coporation

Serving the City of Thunder Bay with electricity.

Payment Options

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Pre-Authorized Debit

With our Pre-Authorized Debit" (PAD) Agreement  you still receive your bill, but it gets paid automatically on the due date. See our Payment Plans for details.

Through Your Bank

Payments can be made by telephone, ATM machine or via internet banking at any participating bank, trust company, or credit union.  Ask at your financial institution.

Credit Card

Credit card payments can be made using a toll-free phone number or online. This payment option is provided by a third party.

Drop Box Locations

The following locations have drop boxes where you can place a cheque or money order in an envelope with your Thunder Bay Hydro Bill.

Thunder Bay Hydro 34 Cumberland St. N.

Tbaytel 1046 Lithium Dr.

Authorized Payment Depot Locations

Cash and debit payments are NOT accepted at Thunder Bay Hydro Customer Services. Please use an authorized payment depot.

Note: a service fee is charged at these locations. 

South Side

Provincial Alliance Credit Union
405 S James St
(807) 626-5666

Winner’s Circle
600 Victoria Ave E. / VictoriaVille Mall
(807) 622-2911

North Side

Provincial Alliance Credit Union
1072 Oliver Road
(807) 346-2810 


Our new web-based account access provides you with details about your electricity usage.



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