Vision & Values
Thunder Bay Hydro is people working together, providing services of the best value and quality to our customers.
At Thunder Bay Hydro we...
- are committed to continually improving our level of service to all our customers, internal and external;
- will treat all individuals with respect, fairness, trust and dignity;
- strive to respond to customer and employee concerns effectively;
- emphasize our commitment to safety, training and respect for the environment;
- will develop and implement leading edge technology to benefit our customers.
“COMMITTED TO CUSTOMER SATISFACTION”