Thunder Bay Hydro Coporation

Serving the City of Thunder Bay with electricity.

Payment Options

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Pre-Authorized Debit

With our Pre-Authorized Debit (PAD) Agreement  you still receive your bill, but it gets paid automatically on the due date. See our Payment Plans for details.

Through Your Bank

Payments can be made by telephone, ATM machine or via internet banking at any participating bank, trust company, or credit union.  Ask at your financial institution.

Credit Card

Credit card payments can be made using a toll-free phone number or online. This payment option is provided by a third party.


Cheque or Money Order

The following locations have drop boxes where you can place a cheque or money order in an envelope with your Thunder Bay Hydro Bill.

Thunder Bay Hydro 34 N. Cumberland Street (St. Paul Street side of building)

Tbaytel 1046 Lithium Drive


Payment Plans

Thunder Bay Hydro has a variety of options to better manage your electricity bill. See our Payment Plans.

Confirm a Bill Payment

If you have received notice of disconnection or limiter due to a lack of payment and you have made a payment, let us know asap.

Understand your rights