With our Pre-Authorized Debit (PAD) Agreement you still receive your bill, but it gets paid automatically on the due date. See our Payment Plans for details.
Payments can be made by telephone, ATM machine or via internet banking at any participating bank, trust company, or credit union. Ask at your financial institution.
Credit card payments can be made using a toll-free phone number or online. This payment option is provided by a third party.
The following locations have drop boxes where you can place a cheque or money order in an envelope with your Thunder Bay Hydro Bill.
Thunder Bay Hydro 34 N. Cumberland Street (St. Paul Street side of building)
Tbaytel 1046 Lithium Drive