If you were to do a household project that required digging – such as planting a tree or building a deck – you should call to locate electrical or other underground utilities before you begin.
Underground Utility lines can be found throughout the city. Before you place a shovel in the ground, you should call before you dig. IT IS THE LAW.
Ontario One Call provides a free service to locate underground utilities at www.on1call.com or by phoning 1-800-400-2255.
Learn more at the Call Before You Dig page.
It is dangerous to touch an overhead power line either with your body or an object
It is very dangerous to touch an overhead power line. You could be killed! Read some practical tips at the Electrical Safety Authority webpage.
When doing outdoor activities such as standing on a ladder, cleaning windows or eaves, climbing or trimming trees, how close can you safely come to an overhead power line?
Keep yourself or any object you're using a minimum of 3 meters (10 feet) away from overhead power lines. Understand more about 'limits of approach' by watching this video.
Some electrical equipment is located in locked steel cabinets called transformers.
It is very dangerous to try to open or touch the equipment inside.
It the cover is disturbed or the lock on the door is broken, please contact Thunder Bay Hydro.
Our crews need to access the transformer for maintenance and repairs. Do not plant shrubs or erect fences around these transformers.
How far should you stay away from a downed power line that is quietly lying on the ground?
Storms and high winds can often result in downed power lines. Sometimes a motor vehicle accident can down a power line.
Unlike in Hollywood movies, live power lines do not always snake and spark. They may be lying quietly on the ground.
If you see a downed power line, maintain a distance of at least 10 meters (33 feet) or about the length of a school bus.
If you were in an accident and a power line came into contact with your vehicle, would you stay in your vehicle or get out quickly?
You should stay in your vehicle until emergency workers are able to tell you that the power is disconnected. Learn by watching the video below: