Underground Utility lines can be found throughout the city. Before you place a shovel in the ground, you should call before you dig. IT IS THE LAW.
Ontario One Call provides a free service to locate underground utilities at www.on1call.com or by phoning 1-800-400-2255.
Learn more at the Call Before You Dig page.
It is very dangerous to touch an overhead power line. You could be killed!
Keep yourself or any object you're using a minimum of 3 meters (10 feet) away from overhead power lines.
It is very dangerous to try to open or touch the equipment inside.
If you see a downed power line maintain a distance of at least 10 meters (33 feet) about the length of a school bus. Report the downed line to 911 immediately and warn others not to approach. Call Thunder Bay Hydro once you are safely away from the line.
You should stay in your vehicle until emergency workers are able to tell you that the power is disconnected. Learn by watching the video below: